Careers - Dr. Chad Sato

Front Desk & Community Coordinator

The Front Desk & Community Coordinator is the connective tissue of Aloha Chiropractic and Infinite Body Awareness — in the office and online. In person, you own the front-of-house: practice member flow, check-ins, appointment pacing, and day-to-day office operations alongside Dr. Chad. Digitally, you manage our social media presence and keep the IBA Collective, our Mighty Networks community, active and engaged.

This is a role for someone who loves people, thinks in systems, and brings energy to everything they touch — whether greeting a practice member at the door or crafting a post that actually resonates.

We are looking for someone who believes in the body’s innate ability to heal itself, and who wants to support our members and community in embracing the mind-body connection. This role is ideal if you are:

Interested in holistic care and personal development
Inspired to self-heal and support others on their healing journey
Looking for a flexible schedule with meaningful work
Eager to collaborate on ideas that expand mind-body connection and grow the practice

KEY RESPONSIBILITIES

Front Desk & Office Operations

Welcome practice members and manage front-of-house rhythm — table assignments, room transitions, appointment pacing, and payment collection
Track practice member preferences (seating, scheduling, communication style) and apply them consistently
Coordinate smooth handoffs between front desk and Dr. Chad during busy windows
Handle patient scheduling, callbacks, billing, collections, and superbill processing
Maintain accurate and confidential practice member records
Monitor office supplies, inventory, and gut health products and books
Develop and implement office policies and procedures
Address practice member inquiries and resolve issues promptly
Assist practice members with The Collective onboarding and iPad signup
Keep an eye on Dr. Chad’s schedule during packed days — lunch check-ins and heads-up on back-to-back windows
Prepare financial reports and assist with budget management
Ensure compliance with healthcare regulations and standards

Social Media & Community

Manage and post to Infinite Body Awareness social media accounts — timely office updates, content, and engagement
Moderate and animate the IBA Collective (IBAC) on Mighty Networks: welcome new members, spark conversations, surface content, and keep the community active between visits
Onboard new IBAC members in-office and ensure a seamless digital experience from day one
Identify and capture organic content moments in the office (with appropriate consent) for social use
Use downtime productively: schedule posts, respond to comments, draft content, or engage with the community

Read the Full Job Description

To apply, send your resumé and contact information to hello@drchadsato.com.

Dr. Chad Sato is a chiropractor, focusing on wellness, healing, energetic work and the mind-body connection. He offers care in-person on O'ahu and virtually for clients all over the world.

SCHEDULE AN APPOINTMENT

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